Properties & Events Manager
We are seeking an enthusiastic and highly organized individual to ensure that worship services, events, and meetings are successfully conducted, and to ensure our properties are clean, functional, and safe.
This individual must be able to plan as well as adjust on-the-fly. Multitasking and prioritizing are essential, as this role involves overseeing properties as well as details such as event and worship set up/tear down, décor, audio/video, signage, etc.
Excellent people skills and customer service are a must as this individual will be working with stakeholders to identify needs and ensure their satisfaction.
Exceptional leadership skills are also a must as this individual will be working with custodians, staff, volunteers, and contractors to meet stakeholder needs. Our candidate will lead a team to ensure properties are clean, functional, well maintained, energy efficient, safe and secure. They will provide team leadership by delivering training, setting expectations, and optimizing work schedules.
Coordinate and communicate with key stakeholders (event sales, custodians, staff, church members) to:
Provide detailed coordination for scheduling, planning, and implementing worship services, events, and meetings.
Act as primary point of contact by fielding phone calls, texts, and emails from internal and external stakeholders.
Ensure worship service adornments/decorations are displayed, cleaned, and stored properly.
Ensure food and refreshments are provided as requested.
Ensure audio/video services are in place.
Lead, train, schedule, and manage custodial staff to ensure:
Clean, safe, and well maintained buildings.
Coverage for worship services and events.
Buildings are opened and closed as required.
Custodian performance meets expectations.
Perform set up, tear down, and cleanup of services and events, often in partnership with custodians.
Occasionally work with event sales firm to develop and negotiate leases/rentals.
Follows-up after services, events, and meetings to ensure expectations were met.
Collaborate with Maintenance & Grounds Lead to ensure properties are operating effectively and efficiently.
Develop and implement security protocols in partnership with the Maintenance & Grounds Lead and Senior Director of Operations.
Collaborate with the Senior Director of Operations to manage budget.
Develop and document property policies, rules, and requests.
Work a flexible 40-hour per week schedule that includes some nights, weekends, and holidays. Working Christmas Eve and Easter Sunday are required.
Serve as contact person for emergency and security personnel.
Make occasional pickups/deliveries of supplies.
Do laundry (e.g., tablecloths from events/meetings).
Perform custodial duties as needed (e.g., vacuum, mop, plunge toilets).
Perform other duties as assigned.
Qualifications and Requirements
Associate’s Degree and/or certificate in events management, property management, business administration, or a related field.
At least one year working in property or events management
Demonstrated delivery of exceptional customer service
Demonstrated experience in successfully leading work teams